How do I activate my first direct secure key?
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Get a Secure Key
- First, you'll need the first direct mobile banking app downloaded on your smartphone.
- Once you've logged on, just go to 'Security Settings' in the menu, and select 'Activate Digital Secure Key'.
- We'll then take you through the steps to get all set up.
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Similarly, you may ask, how do I activate my digital secure key?
Activate your Digital Secure Key
- Follow the instructions on-screen to log on to the HSBC Mobile Banking app.
- Enter your username.
- Answer your memorable question and the requested characters from your password, select 'continue'
- You will be prompted to activate your Digital Secure Key now or later, choose 'activate now'
Subsequently, question is, how do I access my first direct account? If you're an existing first direct customer and want to register for Online Banking, you'll need to:
- first register for Phone Banking, if you haven't already, give us a call anytime on 03 456 100 100.
- then you can register for Online Banking.
- after you have registered, you're all set and ready to log on to Online Banking.
In this way, can I log on to HSBC without secure key?
If you don't have access to your Secure Key, go to our online banking log on page, enter your username and select 'I've forgotten all my log on details or I don't have my Secure Key'. Follow the instructions and activate your new details via our automated phone service.
How do I switch to First Direct?
To qualify, you'll need to switch your banking to First Direct using the Current Account Switch Service and pay in at least £1,000 within three months of opening your account. You'll then receive your £150 within 28 days. T&Cs apply.
Related Question Answers
What is my digital secure key?
Digital Secure Key. Digital Secure Key is a feature within our Mobile Banking app which is used to generate a unique, single use security code each time you log on to Iternet Banking and Mobile Banking.What is the Digital Secure Key password?
Digital Secure Key, a function of HSBC Mobile Banking application, is an application of one time password generation, which you can use in your iOS and Android mobile devices. Following the activation of Digital Secure Key, you can access the HSBC Mobile Banking application just with a single password.How do I upgrade my digital secure key HSBC?
How to upgrade to the Digital Secure Key- Log on to your mobile banking app. Then select 'More', 'Security settings', and 'Switch Digital Secure Key'.
- Select 'Activate now'.
- To activate your Secure Key on this device, we need to send you an activation code.
What do I do with my old HSBC Secure Key?
HSBC will recycle your old Secure KeysIf you are in the UK you can return your old Secure Key to any UK branch or by Freepost. Customers overseas can either post it back to your account holding branch or dispose of it locally using the options that may be available through your local recycling centres.How do I activate my HSBC digital security device?
Log on to Personal Internet Banking and click 'My HSBC' from the top navigation menu. Select 'Manage Security Device' found under 'Security' and then click the 'Activate a Digital Security Device' button. To activate your Digital Security Device, you need to enter two separate codes.Can I use someone else's HSBC Secure Key?
No, you can't use someone else's Secure Key. Only one Secure Key can be activated and linked to each customer.Where is security code on HSBC app?
Launch the HSBC Mobile Banking App from your smart phone. Select the 'Generate Security Code' button from the home screen. Select the 'Re-authentication Security Code' tab. Enter your Security Device passcode and select 'Generate.How do I register my HSBC token?
Turn-on your new security device and set-up your first PIN. Logon to HSBC Internet Banking using your old security device. Click the Activate Now button when you have successfully logon. Enter the 10 digits serial number of your new security device found at bottom left of the back side of your new device.How do I order a security device HSBC?
Once you download the HSBC Mobile Banking App on your new smartphone, you can log on and select "Activate Digital Security Device" from the settings menu. You will be asked to generate a security code from your old phone in order to switch your Digital Security Device from your old phone to your new one.How do I use my HSBC security device?
Using your Security Device- Press and hold for 2 seconds to turn on the device.
- Enter your PIN.
- Press once to delete one character, press and hold to clear the screen.
- After you've entered your PIN and you see the 'HSBC' screen, press the green button again to generate a log on security code.
What is log on security code HSBC?
From the Log On Security Code tab, enter your HSBC Digital Security Device Passcode and select Generate. You create the Security Device Passcode when you activated the Digital Security Device. It's at least 6 characters long and contains both letters and numbers. Your Security Code will be displayed.How do I set up online banking?
Online Registration- Open Standard Chartered Online Banking, select Online Banking in the navigation menu on the left hand side.
- Click "Signup for Online Banking".
- Check "I have read and agreed to the Terms and Conditions" and click "Accept".
- Enter your Debit Card Number and PIN, click "Next" to confirm.
How do I find my telephone banking security number HSBC?
To set up a telephone banking security number or for any other general queries, please call us on:- 03457 404 404. If you are unable to remember your telephone banking security number call us on: 03457 400 004.
- 03457 707 070. Premier customers receive 24/7 customer service.
How do I log into HSBC Mobile Banking?
If you're not yet an online banking customer:- Download the HSBC UK Mobile Banking app from the app store.
- Accept the terms and conditions.
- Select 'Register for mobile and online banking'.
- Follow the on screen instructions to register and activate your Digital Secure Key.
How do I activate my HSBC online banking?
Before you begin, you will need;- Your HSBC sort code and account number, or your credit card number.
- Your Telephone Banking Security Number. Before using Online Banking for the first time, we require you to set up a six- to ten-digit Telephone Banking Security Number.
